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Of course, we try to do everything we can to satisfy you as a customer and keep you satisfied. Still, sometimes you may not be completely satisfied with a product or service. All items you buy from us are covered by the legal warranty. Legal warranty means that a product is or should do what the consumer can reasonably expect it to do. Some products are also covered by a manufacturer’s warranty. This warranty does not affect the legal warranty. In that case, you can make a warranty claim. Legally, you are obliged to report this to us within two months of discovering the defect. If the defect is within the warranty, we will provide repair or replacement at no charge.

Help, I did not receive an order confirmation?

After your order, you will receive several emails from our address Sometimes emails of this end up in the Spam box. So check these if you have not received anything in your Inbox. You can also add our email address to the Trusted Senders / Contacts list. Also, is the e-mail not in the spam box? Please email us at including your order number so we can review your order.

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